These days, many if not most of us connect with co-workers and customers in a “hybrid” work environment. This could mean anything from the occasional Zoom call or meeting to the hybrid high-wire act of presenting to a virtual and in-person audience at the same time. The latter has become much more common. Fortunately, the
“The most important thing in communication is hearing what isn’t said” ~ Peter Drucker A great leader must be able to connect with people by communicating intangible qualities that words alone cannot convey. Leaders need to be able to influence the performance of others, to motivate and inspire them. This demands top-notch communication skills to
“The difference between face to face conversation and any other medium of communication is simple: No distractions are permitted.” – Alexandra Petri We’ve learned a lot about the importance of face-to-face communication in the last several years. Despite the adoption and acceptance of virtual platforms, most prefer in-person communication and missed the human contact that comes
There’s a surprising number of people more afraid of public speaking than of dying. Some have turned down promotions when the new job required them to speak in front of an audience. For others, just thinking about giving a public presentation makes them feel physically ill. Good news – It is possible to overcome the
by Jeanne Rice, Senior Consultant, ProComm Ltd. It looks like we all just got handed what we’ve been asking for all along – the flexibility to work from home! For our clients who routinely manage projects or processes, communicating virtually will prove pretty effective. But if your job is more nuanced, if you need to
“Give me six hours to chop down a tree and I will spend the first four sharpening the axe.” ”• Abraham Lincoln You may be quite good at business communication ”“ your presentations are competent, you can run a successful meeting, perhaps you have a talent for speaking extemporaneously to a group. But when was
If you’re like most people, you find it annoying when you’re listening to someone and every third word is some version of a “filler word” — um, ah, y’know, right, ok. You can’t help but notice every single one, it’s very distracting, and instead of listening to the speaker’s message you find yourself waiting for the
Eye connection is the single most effective way to convey confidence and to have the greatest impact whether speaking one on one or to hundreds of listeners. In the Western culture we use our eyes as a powerful vehicle of communication. Truly seeing someone is to affirm their presence and allows you to pave the
Computer skills are considered essential in today’s business environment, as are skills at project management, planning, and problem-solving. But, according to LinkedIn CEO Jeff Weiner, the number 1 skills gap in business these days is communication. We tend to believe that technology has improved our communications, and in some ways, it has. However, it’s a
