Workshop Details

1-Day Workshop

2 Consultants

Maximum 8 Participants

Participants will learn how to:

  • Identify and implement effective
    delivery skills for facilitating high-stakes
    meetings in both 1:1 and small group settings
  • Manage group behaviors to
    involve everyone, handle distractions
    and disruptions,and keep meetings
    focused and on-track.
  • Use questions strategically and hone
    listening skills to capture key insights
    and understand customer perspectives.
  • Ask questions to uncover key insights
    (open/closed, probing, clarifying)
  • Use active listening to identify barriers
    and involve everyone

The program includes:

  • 5 Video-Recorded Exercises
  • 2 Private Coachings
  • In-room coaching
  • Memory card of individual recordings
  • Facilitate with Confidence booklet
  • Coaching Feedback Sheets with
    action plan for next steps
  • Message Planner Organizational Tool
    for setting context

Facilitate with Confidence

Facilitating high stakes meetings requires effective delivery skills, excellent listening skills, and verbal and nonverbal communication skills to manage group behaviors, keep meetings focused and on-track.

In Facilitate with Confidence, your facilitators will learn how to:

  • Use effective delivery skills to foster trust, credibility and engagement
  • Identify a group’s knowledge level, needs, and concerns
  • Handle challenging questions and interactions
  • Use strategic questions and active listening to facilitate productive group discussions

The ProComm Ltd. executive consultants help the participants identify and demonstrate effective delivery skills, verbal and non-verbal communications skills, how to manage group behavior, and use questions strategically.

Successful people learn by doing and seeing how others perceive them. This course utilizes a highly participatory format which accelerates learning while at the same time creates a fun and supportive environment for the participants.